Terms and Conditions


1.1 The full payment for the course must be received prior to delivery or in the case of a third party, i.e a hospital Trust, a purchase order must be received accepting liability.

1.2 Acceptable methods of payment are by BACS or cheque. The fee may be paid in three instalments but a small additional fee to cover administration will be chargeable.

1.3 Mediterm reserves the right to suspend or terminate access to the course for non payment of fees. Outstanding fees not paid one month from the course commencing will be subject to this suspension.

1.4 Examination fees are paid by Mediterm 6 weeks after Level 2 commences and 10 weeks after Level 3 commences. If students need to defer studies after the fees are paid and wish to enter an alternative exam, there will be an additional charge of £50.00 to re-register you for the new exam date.

1.5 Completion of fortnightly module tests is a compulsory requirement of the course. Students who have not completed the first 3 modules (Level 2) or the first 5 modules (Level 3) at point of exam registration will not be registered for the exam.

1.6 Past papers completion is a compulsory requirement of the course and is essential for exam preparation. A minimum of 2 past papers are to be submitted by students prior to sitting the exam. Those who do not submit these papers will be withdrawn from the exam, this may be at short notice if the exam is imminent. Should the student wish to sit the exam, they will need to either submit the outstanding papers or wait for the next exam opportunity (usually 3 months) and pay the re-registration fee of £50.00.

1.7 Resit – students failing to reach the 70% required to pass the exam will be able to resit the exam for the re-registration fee of £50.00. Students will be offered the opportunity to resit and must inform Mediterm Training of their intentions 8 weeks prior to an exam taking place. Mediterm Training will invoice the student directly for the resit fee unless otherwise stated. Students will need to establish with their employer (if relevant) if they can be reimbursed for this expense. Employers and students may wish to establish their own policy regarding this.

1.8 Deferring – students are able to defer their studies on 2 occasions only. Any students who require to be deferred 3 times or more will be required to pay an administrative fee of £50.00 for each deferment.

1.9 All exams must be sat within 24 months of commencing the first course. Failure to sit the exam within this timeframe will result in removal from the course. An administrative fee of £50.00 will be applied to rejoin the course.

1.10 All payments to Mediterm Training must be in pounds sterling.

1.11 All prices quoted on the website are subject to change. All prices should be confirmed before placing an order. No refunds can be issued from 7 days of a course starting, unless the course is cancelled by Mediterm Training.

2. Intellectual Property Rights and Mediterm Training Material

2.1 The material on the website is protected by copyright.

2.2 You may use the website for personal and non-commercial purposes only.

2.3 You acknowledge that the Mediterm website, special technology used in connection with the website, software, material, information, communications, text, graphics, links, audio, photos and other data available within the website are provided by Mediterm Training or third party providers and are the copyright works of Mediterm Training and /or such third parties.

2.4 You may not copy, decompile, reproduce, publish, distribute, modify, create derivative works of, rent, lease, transfer, display, transmit, compile in a database or in any manner commercially exploit any part of the Mediterm Training content in whole or in part unless expressly authorised by Mediterm Training or the relevant third party owner.

2.5 You may only download and print a reasonable quantity of copies of Mediterm Training content for non- commercial, personal or education use only. The copies must contain any copyright or other proprietary rights that are contained in the original source. The copies must not be modified.

2.6 You acknowledge that Mediterm Training and/or third party providers remain the owners of the Mediterm Training content and that you do not acquire any intellectual property rights in the Mediterm Learning content. 

3. Accuracy of information

3.1 All material and information on the website is provided in good faith and is believed to be accurate and current as at the date of publication.

3.2 Mediterm Training makes no guarantee as to the usefulness of the material and information on the website. In particular Mediterm Training makes no guarantee as to the appropriateness of the course and no guarantee as to the likelihood of employment which may be gained by virtue of any training undertaken.

4. Liability

4.1 Mediterm Training’s total liability to you in contract, tort or otherwise shall not exceed the relevant booking fee paid or payable to Mediterm Training

5. Access

You agree and understand that Mediterm Training may prevent or restrict your access to the website for any technical, security and any other reasons at its absolute discretion.

6. Security

6.1 When using the World Wide Web, you are using networks , facilities and services that are beyond the control of Mediterm Training.

6.2 You assume all risk and liability or your use of the World Wide Web , the internet or any such third party networks, including any access to the website through such media.


You have the right to cancel your application and receive a full refund of the course fees within 7 days of receipt of payment. If you cancel, we will make arrangements for the money to credited back to your account.